Terms & Conditions
​Last Updated: 30/08/25
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Welcome to Seeking Spirits Ghost Hunts! These Terms and Conditions ("Terms") govern your use of our website and participation in any services, events, or bookings provided through our site. By accessing or using our website and services, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please refrain from using our website or booking any events.
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1. Booking and Reservations
1.1 Booking Process:
To book an event or participate in a ghost hunting experience, you must complete the booking process through our website or by contacting our customer service. All bookings are subject to availability and confirmation.
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1.2 Payment:
All bookings require payment at the time of reservation unless otherwise specified. Payments can be made using the payment methods listed on our website, including [list payment methods, e.g., credit card, PayPal, etc.].
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1.3 Payment Confirmation:
Upon successful payment, you will receive a booking confirmation via email. This email will include details about your event, the date, time, and any additional information needed.
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1.4 Cancellation and Refund Policy:
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Cancellation by You: You may cancel your booking up to 7 days before the event for a full refund. Cancellations made within 2 days of the event will not be refunded.
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Cancellation by Us: In the event we need to cancel an event due to unforeseen circumstances, you will receive a full refund or the option to reschedule your booking. We will notify you as soon as possible if this occurs.
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1.5 No-Shows:
If you fail to attend the event without prior cancellation, no refund or rescheduling will be provided.
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1.6 Age Restrictions:
Our ghost hunting events may have age restrictions. Please check the specific event details before booking. Minors must be accompanied by a parent or guardian.
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2. Event Participation
2.1 Health and Safety:
By booking a ghost hunting event, you acknowledge that participating in paranormal investigations may involve walking, standing, or other physical activity. You are responsible for ensuring that you are physically capable of participating in the event.
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2.2 Indemnity and Liability:
You agree to indemnify and hold harmless [Your Website Name] and its staff from any liability, injury, or damage arising from your participation in the event, unless caused by our negligence or intentional wrongdoing. By participating, you assume all risks inherent in the activity.
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2.3 Behaviour and Conduct:
We reserve the right to remove any participant from the event for inappropriate behaviour, including disruptive conduct, harassment, or failure to follow instructions from staff. In such cases, no refund will be provided.
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2.4 Photography and Recording:
You may take photos or videos during events for personal use unless otherwise stated. However, any professional use, media production, or sharing of these recordings is prohibited without prior written consent from seekingspiritsghosthunts
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2.5 Service Animals:
We welcome service animals at all of our events. Please notify us in advance if you are bringing a service animal, so we can ensure your comfort and safety.
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3. Payments and Fees
3.1 Pricing:
Prices for events and services are listed on the website and are subject to change. Prices are confirmed at the time of booking and payment.
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3.2 Taxes and Fees:
All prices are exclusive of applicable taxes, fees, or charges which may be added to your total during the checkout process. These may include local taxes, service fees, or booking fees.
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3.3 Currency:
All payments on the site are processed in [Currency], unless otherwise specified.
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4. Personal Information
4.1 Privacy Policy:
We take your privacy seriously. Please review our Privacy Policy [link to Privacy Policy], which explains how we collect, use, and protect your personal information.
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4.2 Use of Information:
By booking an event, you consent to the collection of your personal details for the purposes of processing your booking and sending you relevant event information or updates.
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4.3 Data Security:
We employ industry-standard security measures to protect your personal and payment information. However, no system is completely secure, and we cannot guarantee absolute protection.
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5. Website Usage
5.1 Intellectual Property:
All content on this website, including text, images, logos, and trademarks, is the property of Seeking Spirits Ghost Hunts/Seeking Spirits Events or our licensors and is protected by copyright and other intellectual property laws. You may not use any of our content without prior written permission.
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5.2 Acceptable Use:
You agree not to use this website for any illegal, harmful, or unethical purpose, including but not limited to data scraping, hacking, or attempting to disrupt the operation of the site.
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5.3 Website Availability:
While we strive to ensure our website is always available, we cannot guarantee that the site will be uninterrupted or error-free at all times. We reserve the right to suspend access for maintenance or updates.
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6. Limitations of Liability
6.1 General Liability:
To the fullest extent permitted by law, Seeking Spirits Events is not liable for any indirect, incidental, or consequential damages arising from your use of the website or participation in our events, including but not limited to lost profits, personal injury, or property damage.
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6.2 Force Majeure:
We are not responsible for any failure to perform due to events beyond our control, including natural disasters, strikes, government restrictions, or other unforeseen circumstances.
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7. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after such changes constitutes your acceptance of the updated Terms.
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8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Yorkshire, UK, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts located in South Yorkshire.
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9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
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Phone: 07791 039 514
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Address: Seeking Spirits Ghost Hunts, Ardsley, Barnsley, South Yorkshire